Money-Back Guarantee

At H.S. Overseas Pvt. Ltd., we are committed to providing top-quality hardware solutions and ensuring complete customer satisfaction. Our Money-Back Guarantee ensures that you can shop with confidence, knowing that your purchase is protected.

Eligibility for a Refund
You may be eligible for a full or partial refund under the following conditions:

• The product received is damaged or defective upon delivery.
• You received the wrong item that does not match your order.
• The product is not as described on our website.
• The product is returned in its original packaging and unused condition within the specified return period.

How to Request a Refund

1. Contact Us – Reach out to our support team within [X] days of receiving your order.
2. Provide Proof – Share photos/videos of the product and details of the issue.
3. Return the Product – If required, send the product back to our designated return address.
4. Processing the Refund – Once we verify the issue, we will initiate your refund via your original payment method or offer store credit.